Privacy policy

1. Introduction

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We place the highest importance on safeguarding the privacy of your information as it is the cornerstone of trust, goodwill, and stronger relationships with you, our valued customers. If you ever have questions or concerns about our privacy practices, please don’t hesitate to reach out to us at [email protected].

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FitLock (Business name) (“we,” “us,” “our,” “FitLock”) is the proud owner of the FitLock Application (“FitLock” or the “App”). FitLock is a mobile application designed to empower its users by helping them take control of their smartphones, save time, increase activity levels and enhance their daily focus (the “Service”). You have the option to register for a free account or choose a premium account with additional features. For the purpose of this Agreement, both the free Service and the premium account are collectively referred to as “FitLock,” the “App,” or the “Service,” unless specified otherwise.

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This Privacy Policy complements our Terms of Use, which govern all aspects of Service usage and can be accessed at: https://fitlock.io/terms-of-use. We encourage you to review them in conjunction.

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FitLock (Business Name) assumes responsibility as the data controller for Personal Data acquired through our Service. If you have any questions or concerns regarding your data, privacy, or our terms of use, please don’t hesitate to get in touch with us.

2. Privacy Statement

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Our Privacy Policy is designed to clarify how we gather, utilise, store, and share your Information. This encompasses data that may potentially identify a particular User, referred to as “Personal Data,” as well as other information that does not individually identify you, known as “Non-Personal Data,” all of which is collected during your use of our Service. We place a strong emphasis on safeguarding the privacy of your Personal Data, and as of September 20, 2023, all members of FitLock’s team with access to your Personal Data are bound by this policy.

3. Purpose of Our Policy

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We have established this Privacy Policy with the primary aim of implementing robust standards for safeguarding both Personal and Non-Personal Data that we may acquire from you. The collection of your Personal Data may be essential to deliver our Service and is a natural outcome of our routine business operations. This Privacy Policy has been made accessible to provide you with clear insights into the specifics of the Personal Data we collect and retain, the reasons behind this practice, how we acquire and receive such information, and the rights you possess concerning the data we hold.

4. Consent

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By utilising our Service or authorising someone to use our Service on your behalf, you grant your consent to our gathering, utilisation, disclosure, transfer, and storage/retention of both Personal and Non-Personal Data, along with any other information received by us due to your use. All of these actions are carried out in strict adherence to the guidelines laid out in this Privacy Policy.

5. Children’s Privacy

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In accordance with the federal Children’s Online Privacy Protection Act of 1998 (COPPA), we do not intentionally collect Personal Data from individuals under the age of 13. If you suspect that a child under the age of 13 has utilised our Service and provided us with Personal Data, please get in touch with us, and we will take steps to remove that information from our databases. If you are a parent or legal guardian and believe that we have gathered information from your child in a manner not compliant with the law, please contact us. We are not liable for any damages that may arise due to a visitor’s misrepresentation of their age.

6. Information Collection and Usage

6.1 Data Collection

We want to make it clear that our App does not collect or store any personal information about you on external servers. We do not require you to create an account, and we do not collect your name, email address, or any other personal identifiers.

However, we may collect non-personal and anonymised information for analytics and app usage purposes. This information includes:

  • Usage statistics: Information about how you interact with the App, such as which features you use and how often you use them.
  • Device information: Data about your device, such as its make and model, operating system, and app version.
  • Crash reports: In the event of a crash, we may collect information about the error to improve the stability of the App. This information does not contain personal data.

6.2 Health Kit and Screen Time Data

The App may request access to Health Kit and Screen Time data on your device. This data is stored securely on your device and is not transmitted or stored on external servers by our App. We may use this data to provide you with insights and features within the App to help you manage your screen time and health goals.

6.3 iCloud Sync (Optional)

If you enable iCloud sync within the App, your data may be securely and encryptedly synchronised between your devices using Apple’s iCloud services. This ensures that your data remains private and accessible only to you on your authorised devices.

6.4 Email Addresses for Updates

In some cases, we may collect and store email addresses for the purpose of notifying users about important updates, new features, or changes to our Privacy Policy or Terms of Use. You may choose to provide your email address voluntarily through our website. We use this information solely for the purpose of communicating with you about our App, and we do not share or sell your email address to third parties.

7 . Security

We take the security of your data seriously. We have implemented reasonable technical and organizational measures to protect the data we collect, including encryption and other security protocols. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee the absolute security of your data.

8. Changes to this Privacy Policy

We reserve the right to modify this Privacy Policy at any time. If we make material changes to this policy, we will notify you through the App or by other means to provide you with the opportunity to review the changes before they become effective. Your continued use of the App after any changes to this Privacy Policy will signify your acceptance of those changes.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your data, please contact us at [email protected].

Thank you for choosing FitLock! Your privacy and trust are essential to us, and we are committed to providing you with a safe and secure experience.