Before accessing FitLock.io (referred to as ‘Site’) or using our mobile application (referred to as ‘App’), please take a moment to review the following Terms of Use. By using our App or visiting any page on our Site, you hereby consent to adhere to the most recent version of our Terms of Use and Privacy Policy.
1. General
Greetings from FitLock (‘FitLock’, ‘we’, ‘us’). FitLock offers a platform designed to foster healthy digital habits for Users who have downloaded and installed our App. (Hereafter, the Site and App may collectively be referred to as the ‘Service’). Your use of the platform, including the App, is contingent upon the Terms of Use outlined below, which are in effect at the time of download or purchase. FitLock does not recognise any alternate general terms and conditions unless they are expressly accepted by FitLock in writing. By downloading the App and/or acquiring a paid subscription, you acknowledge and agree to the validity and applicability of these terms and conditions.
2. user Accounts
Upon registering for an account with FitLock, you affirm that the information you furnish is accurate, complete, and up-to-date at all times. Providing inaccurate, incomplete, or outdated information may result in the immediate termination of your Service account. Registration for a FitLock account is free of charge. By registering, you are entering into an agreement with FitLock, granting you unlimited, complimentary access to the platform. However, to unlock FitLock’s premium features, you will need to purchase a subscription from us.
You are responsible for safeguarding the confidentiality of your account, including but not limited to controlling access to your devices and account. You acknowledge your accountability for any activities or actions conducted under your account. In the event of any security breach or unauthorised use of your account, it is your obligation to promptly inform us. We retain the right to decline service, terminate accounts, modify or remove content, or cancel orders at our sole discretion.
3. Purchases
Should you wish to acquire any product or service offered through the Service (“Purchase”), you may be requested to provide specific information pertaining to your Purchase, which may include, but is not limited to, your credit card number and the expiration date of your credit card. You assert and affirm that: (i) you possess the legal authority to utilise any credit card(s) or other payment method(s) in conjunction with any Purchase; and (ii) the information you furnish to us is accurate, truthful, and complete. To facilitate payment processing and the execution of Purchases, the Service may employ the assistance of third-party services. By submitting your information, you grant us the authority to share this information with said third parties, subject to the conditions outlined in our Privacy Policy.
4. Availability, Updates, and Inaccuracies
We consistently refresh our product and service selections on the Service. Occasionally, there may be delays in updating information on the Service and in our advertisements on external websites. Information presented on the Service may include errors or inaccuracies and may not always be comprehensive or up-to-date. Products or services could be incorrectly priced, described inaccurately, or unavailable on the Service, and we cannot ensure the precision or entirety of all information featured on the Service.
Consequently, we retain the prerogative to modify or enhance information and rectify errors, inaccuracies, or omissions at any time, without the need for prior notification.
5. Paid Subscription
5.1 Subscription Details
To unlock the full spectrum of FitLock services, we provide optional paid subscription packages, collectively referred to as “Subscription access,” following the download of our App. These subscriptions are available for varying durations, as indicated during the ordering process. FitLock subscriptions are paid plans granting you access to additional content and enhanced features through our App. All premium packages offer identical sets of premium features. Presently, we offer the following subscription/service options:
FitLock Monthly Premium: Billed on a monthly basis.
FitLock Yearly Premium: Billed annually.
5.2 Subscription Agreement
You can subscribe to a paid plan through an in-app purchase within our App. To initiate this process, select your preferred subscription option from within the App’s subscription screen. A pop-up window will appear, prompting you to enter your iTunes password. Once completed, the payment will be charged to your account. For the FitLock Yearly Premium package, we provide a 7-day free trial, which can be canceled without any charges up to 24 hours before the trial period concludes.
6. Reliance on Provided Information
The information transmitted through FitLock’s Service or presented on our Site and App is intended exclusively for general informational purposes. We do not guarantee the accuracy, completeness, utility, or safety of this information. Any reliance you choose to place on such information is entirely at your own discretion. WE DISCLAIM ALL LIABILITY AND RESPONSIBILITY ARISING FROM ANY RELIANCE PLACED ON SUCH INFORMATION, WHETHER BY YOU OR ANY OTHER VISITOR TO THE SITE, OR BY ANYONE MADE AWARE OF THE CONTENTS OF THE SERVICE.
7. Content
In this context, “Content” encompasses all information, data, text, software, music, sound, photographs, graphics, video, messages, or any other material or content that is displayed, employed, or otherwise integrated into the App or any accompanying materials provided by us.
With the exception of “Your Content” (as defined below), all Content is either owned by us or our third-party licensors and is safeguarded by relevant copyright, trademark, and/or other intellectual property laws. No element of the App should be interpreted as granting any license or entitlement to use any of the Content without our express written authorisation. Contingent upon your ongoing adherence to these Terms, we hereby extend to you a personal, non-exclusive, revocable, non-transferable, and non-sub-licensable license, allowing you to access and use the App and Content for your personal, non-commercial purposes. Any utilisation of our names, logos, and trademarks will accrue to our benefit.
8. Accuracy of Information
Although we endeavour to maintain accuracy, it is possible for information on the site to occasionally include errors or inaccuracies. FitLock does not provide any assurances regarding the accuracy or dependability of the content on the site or any text messages we distribute to Users.
9. Copyright Notifications
If you believe that FitLock has published Content that infringes upon your copyright, kindly contact us at [email protected], and we will promptly address your concerns. We retain the prerogative, at our sole discretion, to remove any Content without prior notice.
10. Your Content & Feedback
“Your Content” pertains to any content you submit to the App, such as profile photos, information, descriptions of goals, and the like. While we retain the right, we are not obligated to monitor or screen Your Content and may remove any of Your Content that we find objectionable. By submitting Your Content, you:
(i) Represent and warrant that you have full legal rights, title, and interest to do so.
(ii) Acknowledge that Your Content will not be treated as confidential and may be publicly visible through the App (excluding personal information, which will be handled in accordance with our privacy policy).
(iii) Grant us and our affiliates a non-exclusive, worldwide, perpetual, irrevocable, fully paid, royalty-free, transferable, and sub-licensable license to use, reproduce, display, perform, modify, transmit, distribute, and create derivative works from Your Content in any media and for any purpose (including the operation, maintenance, improvement, and promotion of the App) without the need for attribution or compensation.
(iv) Irrevocably waive any claims to moral rights, privacy, publicity, or similar rights regarding Your Content.
If you provide feedback, suggestions, improvements, or requests for additional functionality (collectively referred to as “Feedback”), you grant us an unrestricted, perpetual, irrevocable, royalty-free, worldwide license to use, reproduce, display, perform, modify, transmit, distribute, and create derivative works from such Feedback as we see fit, without any requirement for attribution or accounting to you. This paragraph remains in effect even after the termination or expiration of these Terms or your account on the App.
11. Third Parties
Within our Service, you may encounter links to websites or services operated by third parties, which are neither owned nor controlled by FitLock. FitLock lacks authority over, and assumes no responsibility for, the content, privacy policies, or practices of these third-party websites or services. We do not endorse the offerings of these entities or individuals, nor do we guarantee the accuracy of the information found on their websites.
You acknowledge and consent that FitLock will not be held responsible or liable, either directly or indirectly, for any damage or loss incurred or alleged to be incurred as a result of using or relying on the content, products, or services offered by or through any such third-party websites or services. We strongly encourage you to review the terms of use and privacy policies of any third-party websites or services you choose to access.
12. Information Security
While we employ multiple security measures to safeguard your data, it’s important to note that no data transmission over the Internet can be guaranteed to be entirely secure. Consequently, we cannot assure you that your information will be completely invulnerable to potential threats. FitLock has implemented a range of protective measures aimed at preventing unauthorised access, use, or disclosure of user information.
13. Limitation Of Liability
Under no circumstances shall FitLock, its directors, employees, partners, agents, suppliers, or affiliates be liable for any indirect, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses. Such damages may arise from:
(i) Your access to or use of, or inability to access or use, the Service.
(ii) Any conduct or content of any third party using the Service.
(iii) Any content obtained from the Service.
(iv) Unauthorised access, use, or alteration of your transmissions or content.
These potential damages may be based on warranty, contract, tort (including negligence), or any other legal theory, whether or not we have been informed of the possibility of such damage, and even if a remedy outlined herein is determined to have failed in its fundamental purpose.
14. Exercise and Health Goals
We encourage Users to set and strive for health and fitness goals through our Service. However, it is crucial to recognise that engaging in physical activities and exercise routines carries inherent risks. FitLock shall not be held liable for any injuries, accidents, or health issues that may occur as a result of, or in connection with, the pursuit of health goals facilitated by our Service. We strongly recommend that Users consult with qualified healthcare professionals before commencing any new exercise regimen or making significant changes to their health routines.
By using our Service, you acknowledge and accept that FitLock is not responsible for any injuries or health-related consequences resulting from your pursuit of health goals through the Service. Users assume full responsibility for their health and safety while using our platform.
15. Disclaimer
Your utilisation of the Service is solely at your own risk. The Service is provided on an “AS IS” and “AS AVAILABLE” basis, without any form of warranty, whether express or implied. This includes, but is not limited to, implied warranties of merchantability, fitness for a specific purpose, non-infringement, or consistent performance. FitLock, its subsidiaries, affiliates, and licensors make no warranties that:
a) The Service will operate uninterrupted, securely, or be available at any specific time or location.
b) Any errors or defects will be rectified.
c) The Service is devoid of viruses or other damaging components.
d) The outcomes derived from using the Service will fulfil your requirements.
16. Governing Law
These Terms of Use shall be interpreted and governed by the laws of the United Kingdom, without regard to its conflict of law principles. Our failure to enforce any right or provision outlined in these Terms of Use shall not be deemed a waiver of such rights. If a court determines that any provision within these Terms of Use is invalid or unenforceable, the remaining provisions shall remain in full force and effect. These Terms of Use constitute the entire agreement between us concerning our Service, supplanting and overriding any prior agreements that may have existed between us with respect to the Service.
17. Changes
These Terms of Use may be modified and updated by us at our sole discretion. All revisions become effective immediately upon posting, and are applicable to all subsequent access and use of the Site and App. By continuing to use the Site and App after we have posted revised Terms of Use, you indicate your acceptance of and agreement to these changes. We recommend that you periodically review this page to stay informed about any alterations, as they are legally binding on you.
18. How to Reach Us
Should you have any inquiries regarding these Terms of Use, please don’t hesitate to reach out to us via email at [email protected].
